Management of Change (MoC) is a structured and systematic approach to transitioning operations, individuals, teams, and organizations from a current state to a desired future state. It ensures that changes whether organizational, process-based, or technological are implemented smoothly, safely, and effectively, minimizing disruption and maximizing value.
1. To manage the people, process, and technology impacts of change.
2. To reduce risk, avoid unintended consequences, and ensure continuity of operations.
3. To align every change initiative with organizational goals and strategic objectives.
• Assessment – Evaluate the need, scope, and impact of the proposed change.
• Planning – Develop a clear change plan, timeline, and communication strategy.
• Approval & Governance – Review, authorize, and document all proposed changes.
• Implementation – Execute the change in a controlled manner, with proper testing and validation.
• Monitoring & Review – Measure effectiveness, gather feedback, and ensure stability post-change.
1. Focuses on organizational transformation, such as restructuring, new strategies, or process redesign.
2. Emphasizes communication, training, and stakeholder engagement to support employees through change.
3. Aims to maintain productivity, morale, and compliance while realizing business benefits.
1. Focuses on technical changes, such as system upgrades, configuration updates, or new software deployments.
2. Uses formal processes (e.g., Change Requests, Change Advisory Boards) to ensure reliability and traceability.
3. Prioritizes stability, security, and documentation throughout the change lifecycle.
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